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Privacy Policy

Privacy Policy

Updated: September 17, 2024

Introduction

At Pantomath, protecting your personal data is a core value, and we are committed to being transparent about how we handle your information. We understand that you are aware of and care about your own personal privacy interests, and we take that seriously.

This Privacy Policy describes Pantomath’s practices regarding its collection and use of your personal data and sets forth your privacy rights. We recognize that information privacy is an ongoing responsibility. As such, we will update this Privacy Policy as we implement new personal data practices or adopt updated privacy standards.

Data Protection Officer

Pantomath has appointed Tyler Smith as the internal Data Protection Officer responsible for overseeing Pantomath’s personal data policies and practices.

Data Collection & Use Practices

To provide prospects and customers with first-class services, Pantomath collects contact information from its website visitors, which may include details such as name, title, organization, address, email, and/or phone number.

We do not sell personal information to anyone and only share it with third parties who are facilitating the delivery of our services.

Pantomath may also collect public profile data, employment history, and other relevant business information from third-party sources to better serve our customers and personalize communications. This data is used solely for improving services and will not be shared without your consent.

Use of Pantomath Websites

Like most websites, Pantomath’s web pages collect information automatically to enhance user experience and improve site performance. This data includes IP addresses, general location, browser type, operating system, and browsing activity. We use this information to optimize our website design, diagnose server issues, analyze trends, and understand user preferences. By tracking visitor movements and collecting demographic information, we can tailor our services to meet the needs of our users more effectively.

Pantomath uses this data to deliver more relevant products and services, while ensuring that the information collected aligns with our legitimate business interests.

Cookies & Third-Party Tracking Technologies

Pantomath’s websites may use “cookies” and other technologies to help us understand which parts of our websites are most useful to our visitors. We use session cookies, persistent cookies, and third-party cookies to help us understand visitor behavior, improve website functionality, and deliver personalized content.

Session cookies expire after you close your browser, while persistent cookies remain until deleted by the user. Third-party cookies, such as Google Analytics, help us analyze website traffic and usage patterns. You can manage cookie preferences through your browser settings.

Sharing Information with Third-Parties

Pantomath only works with third-party vendors who meet our rigorous security and privacy standards to ensure your data is handled with the utmost care. The personal information Pantomath collects is securely stored in databases hosted by third-party providers in the United States. These providers only access your information for cloud storage and retrieval purposes. Occasionally, Pantomath engages third-party partners to send you information about our products, services, and events.

We do not share your personal information with external parties for their independent use, except in the following circumstances:

  • You request or authorize it;
  • It is necessary for Pantomath-hosted or co-sponsored events;
  • To comply with legal obligations (e.g., law enforcement requests, court orders);
  • To enforce our agreements with you or protect the rights and safety of our employees and others;
  • In emergency situations (e.g., natural disasters);

We may also aggregate non-personally identifiable data about our services and website visitors for analysis and share it with partners for marketing or promotional purposes.

Additionally, Pantomath’s website integrates with third-party services like Facebook, Google Analytics, LinkedIn, and Twitter. If you interact with these services via our website, please review their privacy policies. These services may connect your visit to our site with your personal data.

If you would like a list of our third-party sub-processors, you can contact our Data Protection Officer via privacy@pantomath.com.

Transferring Personal Data to the United States

Pantomath is headquartered in the United States, and personal information we collect will be processed in the United States. By using Pantomath’s services, you acknowledge that your personal data will be transferred and processed in the U.S.

The United States has not been granted an “adequacy” decision by the European Union under Article 45 of the GDPR. To comply with GDPR requirements for international data transfers, Pantomath ensures appropriate safeguards by using binding Standard Contractual Clauses (SCCs), which are enforceable by data subjects in the European Economic Area (EEA) and the United Kingdom. These clauses are regularly updated in line with guidance from the European Data Protection Board and will reflect any new approved models.

Depending on the specific circumstances, Pantomath may transfer personal data to the U.S. based on your consent, to perform a contract with you, or to meet a legitimate interest that does not override your rights and freedoms. We are committed to implementing appropriate safeguards to protect the privacy and security of your personal data, and we will only use your information in accordance with this Privacy Policy and your relationship with Pantomath.

Pantomath also enters into data processing agreements with vendors when appropriate and feasible. Since our founding, Pantomath has not received any government requests forpersonal data.

If you have any questions or require further information, please contact us at privacy@pantomathglobal.com.

Data Subject Rights

The European Union’s General Data Protection Regulation (GDPR) and other privacy laws grant specific rights to individuals, known as data subjects. Under the GDPR, you have the following rights regarding your personal data:

  • Right to be informed: You have the right to know what data is collected and how it is used.
  • Right of access: You can request access to the personal data we hold about you.
  • Right to rectification: You have the right to correct any inaccurate or incomplete personal data.
  • Right to erasure: You can request the deletion of your data, subject to certain conditions.
  • Right to restrict processing: You can request that we limit how we process your data.
  • Right of data portability: You can request your data in a portable format to transfer it to another provider.
  • Right to object: You can object to certain types of data processing, including direct marketing.
  • Rights related to automated decision-making and profiling: You have rights concerning decisions made automatically, without human involvement.

This Privacy Notice aims to inform you about the personal data Pantomath collects and how we use it.

If you would like to confirm whether Pantomath is processing your personal data or to request access to the personal data we hold about you, please contact us via privacy@pantomath.com.

You can also request additional information, including:

  • The purpose of the data processing;
  • The categories of personal data processed;
  • Any third-parties with whom your data has been shared;
  • The source of the data, if it was not provided directly by you;
  • How long your data will be stored.

You also have the right to request that we correct any inaccurate information or delete your personal data, subject to legal exceptions. You can request that we stop using your data for direct marketing purposes at any time.

If you have concerns about how Pantomath processes your personal data, you may lodge a complaint with your national data protection authority. In the European Union, you can also contact the European Data Protection Supervisor.

Pantomath will provide reasonable access to your personal data at no cost. If we cannot fulfill your request within a reasonable timeframe, we will inform you of the expected delivery date. If we are unable to grant access, we will explain why.

For any questions or complaints regarding the processing of yourpersonal data, please contact us at privacy@pantomath.com.

Data Storage & Retention

Your personal data is stored on Pantomath’s servers and on the servers of the cloud-based database providers we use, all located in the United States. Pantomath retains service data for the duration of your business relationship with us and for a reasonable period afterward, to analyze operational data, and for historical and archiving purposes related to our services. Prospect data is retained until it no longer has business value and is then deleted from our systems.

All personal data under Pantomath’s control can be deleted upon verified request from data subjects or their authorized representatives. For details on where and how long your personal data is stored, or to request erasure or portability of your data, please contact us at privacy@pantomath.com.

Children’s data

We do not knowingly collect, solicit, or receive personal information from children under the age of 13. If we become aware that we have inadvertently collected such information, we will take immediate steps to delete it from our systems.

If you have any questions or would like to exercise your privacy rights, please direct your query via email to privacy@pantomath.com.

How to Contact Us

We take your privacy seriously. If you have any questions, concerns, or wish to exercise your rights, please contact our Data Protection Officer.

Pantomath Inc
ATTN: Data Protection Officer
8805 Governors Hill Dr.
STE 320
Cincinnati,OH 45249

Email: privacy@pantomath.com.