Incident Management
Enable cross-functional collaboration and streamline data operations with Pantomath’s automated Incident Management system. Automatically identify and track data related incidents for both data at rest and data in motion – highlighting downstream impact.
Incident Lifecycle Management
Manage each incident with precision and ease through its lifecycle, supported by our system’s clear, phase-by-phase guidance – with critical information provided within each incident to increase efficiency with troubleshooting and root cause analysis.
Automated Incident Identification & Routing
Automatically detect and create incidents, routing them to the correct team, providing immediate, efficient response capabilities without manual intervention.
Enhanced Collaboration Tools
With integrated inbox features, comment sections, and assignment tools, our platform fosters effective teamwork and communication, streamlining the resolution process.
Turbocharge your ServiceNow Implementation
Real-time Bi-directional Ticketing and Status Updates in ServiceNow
Accurate Cycle Time Reporting
Consolidated Ticketing Across the Data Stack
Improved SLAs: MTTA, MTTD, MTTR
